BAD SERVICE REGARDING RETURNS ON TAKEALOT

I HAVE NEVER HAD A BAD EXPERIENCE WITH TAKEALOT BUT NOW REGARDING A RETURN THEY ARE JUST THE PITS YOU NEVER GET HOLD OF ANYONE VIA TELEPHONE, WITH EMAILS YOU JUST GET REP**** TO FROM 5 DIFFERENT PEOPLE AND EACH ONE WITH A DIFFERENT STORY. BEEN STRUGGLING WITH A REFUND SINCE THE 25TH OF APRIL TILL TODAY NO ONE COULD RESOLVE MY ISSUE!