Bad service received.

On the 12 FEB 2024 they collected my washining machine from my property to send it to the supplier aka Midea retailer- Livance Distributors (PTY) Ltd to be evaluated.

15 Feb 2024- The unit was received at the merchant evaluation facility.

Right- Note we are a family with a Grade R child in our household. So yes plenty of washing.

So I phoned the supplier who is supplying Takealot to sell online to clients on the Feb 17 2024. They advised that the Repair within Warranty Request. as it is not 12Months old has been received.

They send Feb 19, 2024 an email stating to REFUND our product. Thank you Midea retailer- Livance Distributors (PTY) Ltd.

But guess what...??

After sending mails and talking to this phone rep and that phone rep, still we are sitting with no washing machine to date 05 March 2024. And I know whenever you are going to refund me Takealot you will request delivery amount again when I buy new product.

Really bad service received on something so essential in house hold.