Bad service! No stock and last minute notification

I placed 2 separate orders with takealot the one ITEM got cancelled because of stock and I was refunded. I then also received another email of an item being cancelled which was meant to be delivered in Ladysmith. Anyway I replaced the with a different item. Today ONE OF MY ORDERS WERE DELIVERED IN LADYSMITH YET I HAVE NOT RECEIVED MY SECOND ORDER. HOW DOES TAKEALOT LITERALLY HAVE YOU WAIT FOR ALMOST 2 WEEKS TO.BE TOLF THAT THERES NO STOCK THIS IS UTTERLY PATHETIC AND I AM NEVER ORDERING FROM THEM AGAIN THEY DONT CARE ABOUT THEIR STAFF