Bad service from Takealot lately

I ordered 2 products from Takealot (digital screen display hand held fan and a humidifier )based on a description on their website. The products were delivered to me but they were not what I had ordered/did not meet description. I sent them back and asked for that error to be rectified by replacing them. Instead of getting the correct items, I received the very same order of things that did not align with the description on the app. I complained and was called by someone from Takealot promising to resolve my issue and to make sure my goods are delivered as per the app description. A week after that was not resolved so I asked for my money back. I received back money for the humidifier but to date, 6 days later I have not received my money for the handheld fan. I will never trust Takealot again , they allow resellers to **** us and put incorrect product descriptions. They have lost a customer in me