BAD SERVICE FROM TAKEALOT

Good morning. We have approached takealot to register our product on their portal and to register as a SELLER. Two weeks AFTER completion of their required application form, we were informed that our products we wanted to list on their portal do not align or meet the strategic requirements of Takealot and our request was rejected, despite the fact that almoust simular products of inferior quatity to our proposed products was already being sold by takealot by various seller. We logged an enquiry into this with takealot but another two weeks later, they have not even bothered to reply by email or a phone call. Exept for a AI BOT with the same generic message, customer service from takealot is NON EXISTING.

Good luck trying to become a seller on their e-commerce platform or portal. Unless you know what came first, the chiken or the egg, think carefully before committing to purchasing of stock with the expectations of selling it on takealot. We have spend thousands of rands on our branding and purchasing of stock and weeks later waiting for a call from takealot sellers support.