BM
Baatseba M
1 reviews | Active since Jul 2023
06 Jul 2023, 20:09
Bad service from Takealot
I bought a fridge from Takealot and I found it to be faulty. I logged a return and they haven't come to collect it. Keep on receiving reschedules, it's been two weeks now that I haven't received assistance from them. All I want it's for them to return my money. I was happy to buy a fridge but my happiness was broken by their bad service. Time and money lost on calls and data doing emails.
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Baatseba M's updateReviewer Update
07 Jul 2023, 17:38It's been from the 27th June until to date that I logged a return for the fridge that I bought on the 26th June 2023 at Takealot.
This item is faulty and I asked for an exchange.
I waited for 3days for them to come but they didn't, its them I asked that they must just come to fetch it and give me a refund.
Until to date they keep on rescheduling and not coming.
They do not even call, until I email or call them.
Today the 7th July they said they will come but they didn't come.
They seem to not be bothered with my concerns as a customer as they have not come to do their job.
I need for Takealot to come collect the fridge and give me my money back before Monday.
Am tired of waiting for them without service. It's been the 7th time now that they been rescheduling without coming.
I feel helpless and frustrated as it seems like they will never come to collect it or even give back my money.
This item is faulty and I asked for an exchange.
I waited for 3days for them to come but they didn't, its them I asked that they must just come to fetch it and give me a refund.
Until to date they keep on rescheduling and not coming.
They do not even call, until I email or call them.
Today the 7th July they said they will come but they didn't come.
They seem to not be bothered with my concerns as a customer as they have not come to do their job.
I need for Takealot to come collect the fridge and give me my money back before Monday.
Am tired of waiting for them without service. It's been the 7th time now that they been rescheduling without coming.
I feel helpless and frustrated as it seems like they will never come to collect it or even give back my money.
BM
Baatseba M's update07 Jul 2023, 17:38
Reviewer Update
It's been from the 27th June until to date that I logged a return for the fridge that I bought on the 26th June 2023 at Takealot.
This item is faulty and I asked for an exchange.
I waited for 3days for them to come but they didn't, its them I asked that they must just come to fetch it and give me a refund.
Until to date they keep on rescheduling and not coming.
They do not even call, until I email or call them.
Today the 7th July they said they will come but they didn't come.
They seem to not be bothered with my concerns as a customer as they have not come to do their job.
I need for Takealot to come collect the fridge and give me my money back before Monday.
Am tired of waiting for them without service. It's been the 7th time now that they been rescheduling without coming.
I feel helpless and frustrated as it seems like they will never come to collect it or even give back my money.
This item is faulty and I asked for an exchange.
I waited for 3days for them to come but they didn't, its them I asked that they must just come to fetch it and give me a refund.
Until to date they keep on rescheduling and not coming.
They do not even call, until I email or call them.
Today the 7th July they said they will come but they didn't come.
They seem to not be bothered with my concerns as a customer as they have not come to do their job.
I need for Takealot to come collect the fridge and give me my money back before Monday.
Am tired of waiting for them without service. It's been the 7th time now that they been rescheduling without coming.
I feel helpless and frustrated as it seems like they will never come to collect it or even give back my money.