BAD SERVICE FROM TAKEALOT AGAIN

I ORDERED AN ITEM OFF TAKEALOT. THEY PROMISED IT WOULD BE WITH ME IN 4 DAYS.

I THEN HAD TO PHONE THEM 8 DAYS LATER TO FIND OUT WHERE MY ORDER WAS. THEY HAD INCORRECTLY SENT MY ORDER TO THE WRONG DEPO (IN KRUGERSDORP) AND NOW REFUSE TO DELIVER UNLESS I PAY FIRST EVEN THOUGH I CHOSE THE "COD" OPTION. THEY SAY THAT THEY DONT DELIVER TO MY AREA (KRUGERSDORP) FROM THEIR "INCORRECT DEPO" (ALSO IN KRUGERSDORP)

WHEN I CALL TO FIND OUT WHAT THEY WILL DO ASSIST, I GET THE PHONE PUT DOWN IN MY EAR!!