BAD SERVICE FROM TAKEALOT!!

On the 8th August I placed an order with Takealot. 10 days later, I received an email notifying me that my order had been sent to the incorrect courier & the courier company was going to rectify it & send it to the Midrand collection depot within a few days. My order was then cancelled by Takealot for no reason & I was automatically credited. After sending various emails to Takealot (some of which were ignored), I was eventually advised that neither of the suppliers had stock, so my order could not be fulfilled. This is not was I was told previously as per their email? Then I was told that the courier had been hijacked & my order was ******? Yet another story/lie from Takealot! Mysteriously, both items that I ordered from Takealot, were then removed off their site after my issue?

I was then contacted by a Takealot consultant, who advised me that the supplier did in fact have stock of Dental 360 White Advanced strips, 28 strips & it was arranged/ordered by a Takealot consultant on my behalf?

Takealot have instead, sent me another alternative brand 'Advanced Teeth Whitening Strips' with 14 strips (NOT as per my order placed for Dental 360 White Advanced strips, 28 strips ).

NOTE: The alternative product sent to me by Takealot also has a computer typed PRINTED barcode of the other product (Dental 360 White Advanced strips, 28 strips) labelled & stuck onto this other product's box? However, this is NOT the same product & this box only has 14 strips, which is not what I ordered)?

This comes after a very frustrating & bad experience with my previous order & yet AGAIN, I get messed around! Takealot are dishonest & don't communicate with their customers!

Takealot have not responded to any of my recent messages & customer consultants ignore their emails sent to them regarding my ordee! Yet again, I have received the WORST service from TAKEALOT, TWICE in 2 weeks!!