Bad service from takealot

I wish I could give u no stars the call center is pathetic firstly people that work there have no peoples skills or are just rude. I logged a return the second time for the same product they keep sending me defective products and I must wait another 3 to 5 days for their *** process firstly when you took my money u never waited 3 to 5 working day I just want my refund so I can purchase the item from another supplier that will value my business and not give me the run around and drop my calls