rT
rainier T
1 reviews | Active since Jan 2013
01 Mar 2016, 15:10
Bad service from Takealot!
I bought a TV from Takealot's unboxed deals and a wall bracket. They give you a bit of discount, because the item doesn't have a box anymore. <br> <br> It showed available stock and I completed the payment. After 2 days they informed me they don't have stock of the unboxed tv's anymore, but the bracket will be delivered today. <br> <br> What do I do with a bracket without a TV? <br> <br> They don't even try to offer me a new TV at a discounted price, they just want to refund my money. I have to log a return for the bracket what hasn't been delivered yet.
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Replies (1)takealot.com's replyOfficial
01 Mar 2016, 20:16Hello rainierdt,
We are terribly sorry that your order for your Unbox deal was cancelled. Thank you for taking our complaints teams call today and allowing us to clarify details regarding our Unbox Terms and Conditions.
We appreciate your understanding. Your feedback has been noted and forwarded to the relevant department.
Regards
Takealot.com
We are terribly sorry that your order for your Unbox deal was cancelled. Thank you for taking our complaints teams call today and allowing us to clarify details regarding our Unbox Terms and Conditions.
We appreciate your understanding. Your feedback has been noted and forwarded to the relevant department.
Regards
Takealot.com
takealot.com's reply01 Mar 2016, 20:16
Official
Hello rainierdt,
We are terribly sorry that your order for your Unbox deal was cancelled. Thank you for taking our complaints teams call today and allowing us to clarify details regarding our Unbox Terms and Conditions.
We appreciate your understanding. Your feedback has been noted and forwarded to the relevant department.
Regards
Takealot.com
We are terribly sorry that your order for your Unbox deal was cancelled. Thank you for taking our complaints teams call today and allowing us to clarify details regarding our Unbox Terms and Conditions.
We appreciate your understanding. Your feedback has been noted and forwarded to the relevant department.
Regards
Takealot.com
