Bad service from take alot

The worst business to deal with. My mom ordered some stuff from takealot worth R1359. Her order number is ***. Her id number is ***. It was supposed to be delivered to 17 Eeufees avenue in Nigel on the 2nd of Desember 2024. They have all kind of issues. Delivery delayed, delivery lost in transit, delivery adress wrong etc etc. Still no delivery.