Bad service delivery!!!!

I ordered a trampoline on the 20th of December 2025 said it would be delivered on the 23rd of December and still haven't received my order had to cancel my order as no one could explain or follow up I'm very disappointed in the service and my kids couldn't have a Xmas present you guys must getting better service delivers!!!!!! I'm glad I received my refund from this useless service provider will never ever support you again!!!!!!