Bad service!

I’ve placed an order on the 12/06, only one item was delivered. I have requested numerous times for the rest of the items to be cancelled and refunded as i had to purchase the products elsewhere. TAL is ignoring the request and is delivering 1 item at a time (received 2 more from original order, 5 oustanding) which is frustrating as i have to put everything on hold to receive delivery. Totally unacceptable!!!!!!!