Bad service, bad customer care

paid for a order to be here by due date (did not happen) then received half my order (late) the items i received (50% of it was wrong) Customer care is not responding on any of my emails! Had to pay for delivery by date that is still not complete, im still held accountable for paying the additional fee for the delivery haste(that was not met) I'm very disappointed with Takealot, it seems they just take a lot of our money.