BAD service

I ordered a product of Takealot two weeks ago and they gave me a confirmation of the availability, my payment and the date that it will be delivered. Today, one day before the product is due to arrive, I received a message from them saying that they have canceled my item because there is no stock available.

How is that possible???!!!

a Friend of mine who ordered the same product a week later , will (according to his profile) still receive his next week.

They let me wait for TWO WEEKS and the day before delivery they cancel it. This is 100% unacceptable!

I have always thought and spoke only good of Takealot, but this I cannot understand. They gave me credit to my account without giving me the option of my money back.

I want my money back because after this, I doubt if I will ever buy from Takealot again.

The call centre number does not work and they do not respond on Facebook?