Bad Service and Unfair Treatment from Takealot

I ordered a TV on 3 September 2015 and paid R2,779.00. I received the TV on 4 September 2015. I then checked the TV link again and the price was R2,301.00. The price was dropped by R478.00.<br> <br> I sent Takealot an email to ask if I should return the TV and order a new one at the new price or if they can refund me the difference. After 6 days they got back to me saying that they will not be able to credit me back the difference.<br> <br> The same thing happened to someone else on the same day and they got the difference refunded. I am almost certain that it is the same product because that person quoted the same price difference and described the same TV on a Hellopeter compliment.<br> <br> Takealot took 6 days to get back to me whereas in this time I could have returned the TV and ordered the new one at the lower price.<br> <br> So Takealot refunded another customer but refused to refund me. I am regular buyer at Takealot and I am very dissatified at the unfair treatment and service.