BAD SERVICE AND *********** CALL CENTER AGENTS

Takealot has consultants that are *********** and extremely unprofessional.

After they delivered a broken headboard which I returned with their driver I called them to alert them of the problem, and I spoken to a man named Chad about this issue, following the conversation with him I was made to believe this issue would be resolved in 3days.

After 4 days I called takealot and spoke to another consultant who then said the was no logged in return on the system thus leading to the incompetence of the safety at the contact center for takealot , I then spoke to a very rude lady named Lebo Mkele, and another lady named Trisha who also did not know how to deal with my concern.

I do not have the product and somehow I am caught in the processes of takealot and I have already paid for this product. The staff at the service center is rude and ***********. And somehow when you ask to speak to a Manager or a supervisor they are always "busy" or "unavailable"...