1 reviews | Active since Nov 2016

21 Nov 2016, 19:18

bad service and adverti*****t

<p>Takealot is making a fool out of the customers...they advertise something, let me pay, and when it comes to delivery, they canceled the order claiming the price was incorrect..when i contacted them, they said they have the right to cancel when the price is incorrect and not inline with normal price...my question is then...what about their R99 deals and daily deals that are sometimes so low...why first let me pay for the item and then cancel..why not while still in checkout process cancel? It is so that we spent on something else...they think because they are the leading online store they can abuse the power..i would not recommend them to anyone anymore..</p>

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Replies (1)
takealot.com
takealot.com's reply22 Nov 2016, 14:43
Official

Hello kate-lorens

We are so sorry for the troubles with your latest order.

Thank you for accepting our call today and allowing us to assist you.

We hope we can solve this in an efficient manner and hope to restore your faith in us.

Regards

Takealot.com