cH
carl H
1 reviews | Active since Jun 2020
03 Jun 2023, 21:56
Bad service
I am very disappointed with the service I received from Takealot recently. I have been buying from them for well over four year with no problems, but recently I bought an item from them and returned it because it was not what I had ordered. The item was returned to them on the 17th April 2023, and since I have not received my credit refund. Every time I send an email to them I get an automatic reply or an email to state that my refund will be processed.We are now in June 2023 and still no refund. This is unacceptable
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carl H's updateReviewer Update
06 Jun 2023, 21:14I wrote a review on takealot.com on 3rd June and did not receive a response from them since that review. It seems to me that they are not concerned with their customers dissatisfaction or issues that their customers have. In light of this I have decided to downgrade my three star rating to one star. If there were half stars I would have used that instead.
cH
carl H's update06 Jun 2023, 21:14
Reviewer Update
I wrote a review on takealot.com on 3rd June and did not receive a response from them since that review. It seems to me that they are not concerned with their customers dissatisfaction or issues that their customers have. In light of this I have decided to downgrade my three star rating to one star. If there were half stars I would have used that instead.