Bad service

Twice now I have received an order from Takealot that was a previous person’s return. Today’s was a fan heater. It came in a sealed Takealot box but the item inside was in a sellotaped up box with no wrapper and a *****ed up instruction sheet. The fan heater was broken. 😡 why don’t you check your returns for functionality before sending them out to the next sucker? Twice now! Terrible way to treat your customers.