RO
Reynita-Anne Oliphant
1 reviews | Active since Feb 2012
17 Mar 2016, 14:31
Bad service
I am sick and tired of the bad service I receive from takealot. Every second order there is some issue on average. Items in stock on sale paid for immediately suddenly gets cancelled, driver in front of my house (apparently) and then they say I'm not there, but there's no one in front of my house, then they want to reschedule and expect me to give up another full day. The list goes on and on. And all issues happen more than once. I've been a customer long enough and have placed more than enough orders to at least get a bit of service!
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Replies (1)takealot.com's replyOfficial
18 Mar 2016, 09:58Hello rey1986,
We sincerely apologise for the unpleasant experience you had with us recently.
Thank you for taking our complaints teams call today and allowing us the time to look into this matter for you.
We will revert back to you with feedback once we have received a response from the parties responsible.
Regards
Takealot.com
We sincerely apologise for the unpleasant experience you had with us recently.
Thank you for taking our complaints teams call today and allowing us the time to look into this matter for you.
We will revert back to you with feedback once we have received a response from the parties responsible.
Regards
Takealot.com
takealot.com's reply18 Mar 2016, 09:58
Official
Hello rey1986,
We sincerely apologise for the unpleasant experience you had with us recently.
Thank you for taking our complaints teams call today and allowing us the time to look into this matter for you.
We will revert back to you with feedback once we have received a response from the parties responsible.
Regards
Takealot.com
We sincerely apologise for the unpleasant experience you had with us recently.
Thank you for taking our complaints teams call today and allowing us the time to look into this matter for you.
We will revert back to you with feedback once we have received a response from the parties responsible.
Regards
Takealot.com
