Bad service

To whom it may Concern,<br> <br> My husband and I purchased a Chellino pram on Monday 26/01. we received an email from Takealot to confirm payment as well as delivery date and time. We were promised via email that the product will be delivered on Wednesday 28/01 at 3pm. We didn't receive the product as yet. We had to do a follow up call twice, still no product. This is our first time purchasing from Takealot and its been a huge disappointment. I don't think we will ever use this site again.<br> <br> Don't promise your customers that products will be delivered on time when they not. You guys took our money really fast, but cant deliver on time. I should have rather purchased the product from a store to save us this hassle.<br> <br> Regards,<br> Unhappy Customer