Bad service

I placed and order and because of the delivery date supp**** by Takealot I entered a delivery address where I was. The entire order was not delivered. I send a query and now I was informed that the remaining of my order will be delivered on the 25 August but to my holiday destination. I asked to change it to my home address and they say it is not possible. If the entire package was delivered it would not have been a problem. Or if I was informed that my package will be split in two I would have entered my home address and not my holiday address. I have paid for a service and now its problem for Takealot to change my address because of there fault. I want the remaining items delivered to my home address.