Bad Service

Not happy to say the least. I keep on hearing the adds on radio about how fantastic Takealot services are. Quite the opposite. I ordered by UNISA textbooks from them on 2015-07-28 (Order # ***). Scheduled deliver was for 10 August which is extremely late in online standards and the professions in the media but made the necessary arrangements. Two books were delivered before which I was grateful for. I kept checking the status of the others and notices that 3 other were in stock yet they were not dispatched. I made contact with the call center and requested to have delivered. No problems there. I believe the delivery van was hijacked, understandably, I was expecting to a bit of a delay to have the books delivered. What my problem is that I needed to keep making contact with the center, after explaining the time sensitivity of the issue, no contact was made despite promising quick resolution and feedback. Accordingly, I have had to cancel some of the orders, on my own accord after repeated contact from my side. Expected more from a major internet based ordering company. Never again.