CP
Christopher P
1 reviews | Active since Dec 2011
18 Jun 2015, 13:05
Bad service!!!!
I have had problems with my most recent two orders from Takealot, <br> <br> First time I did not get the actual product purchased and the second time I did not even get my goods???<br> <br> and best of all I have to run after them and constantly ask to be updated???<br> <br> This wasn't like this before the merge that's for sure, <br> <br> I think its time for me to go somewhere else,
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takealot.com's replyOfficial
18 Jun 2015, 13:33Hello Dissatisfied!!!!,
We're sorry for the bad experiences you've had with your recent purchases and that you've had to run after us to get this addressed. This is not how we aim to treat our customers and is certainly not the kind of experience we want you to have. Our complaints team will look into your order history to investigate where these have gone wrong and will be in touch with you soonest to try & turn this around with you asap.
Sincerely,
takealot.com
We're sorry for the bad experiences you've had with your recent purchases and that you've had to run after us to get this addressed. This is not how we aim to treat our customers and is certainly not the kind of experience we want you to have. Our complaints team will look into your order history to investigate where these have gone wrong and will be in touch with you soonest to try & turn this around with you asap.
Sincerely,
takealot.com
takealot.com's reply18 Jun 2015, 13:33
Official
Hello Dissatisfied!!!!,
We're sorry for the bad experiences you've had with your recent purchases and that you've had to run after us to get this addressed. This is not how we aim to treat our customers and is certainly not the kind of experience we want you to have. Our complaints team will look into your order history to investigate where these have gone wrong and will be in touch with you soonest to try & turn this around with you asap.
Sincerely,
takealot.com
We're sorry for the bad experiences you've had with your recent purchases and that you've had to run after us to get this addressed. This is not how we aim to treat our customers and is certainly not the kind of experience we want you to have. Our complaints team will look into your order history to investigate where these have gone wrong and will be in touch with you soonest to try & turn this around with you asap.
Sincerely,
takealot.com