Bad Service

<p>Hi,</p> <p> </p> <p>I have been a customer of Takealot since it was Take2 (for over 13 years).</p> <p> </p> <p>The service level has slowly declined and now stands at a point of "NO CUSTOMER SERVICE"</p> <p> </p> <p>I placed an order yesterday for about R7000 and one item (1 Philips Headphone) was faulty - when I logged the return this item was In Stock in JHB and could've been replaced fast. Since I have 3 sons, they all got a tablet and the headphones. Now my one son (the one that loves his music) is stuck without headphones because TAKEALOT's slow return policy (which used to be the same day especially for an Exchange).</p> <p> </p> <p>I just can't recommend this kind of service, I once was getting everyone to just order from them - now I just can't take it anymore.</p> <p> </p> <p>Always someone different you speak to and then you have to go through the whole story again.</p> <p> </p> <p>Unacceptable!</p>