1 reviews | Active since Sept 2015
Bad service
<p>I made an order for pots that were on promotion,I placed two orders,I immediately left work to deposit after depositing I received an e-mail that the order has been cancelled due to the fact that they haven't received my payment. I didn't understand because it's takes 2days to cancel the order I then called the lady I spoke to said it was cancelled because it's out of stock,I asked her to check the item,it's still available,indeed the item was available,she promised to escalate the matter,I then received emails stating there was an error,I requested them to call the lady I spoke to over the phone told me they won't help I can take it further if if I want to.</p>
Hello TendiM,
We are terribly sorry about the unpleasant experience you had with us recently.
Thank you for taking our complaints teams call today and allowing us to clarified the details regarding your concerns with you over the phone.
Your request has been looked into and we have tried to contact you via telephone to settle this matter, but we were unable to reach you.
We will contact you again to have the conversation with you over the phone.
Regards
Takealotcom
Hello TendiM,
We are terribly sorry about the unpleasant experience you had with us recently.
Thank you for taking our complaints teams call today and allowing us to clarified the details regarding your concerns with you over the phone.
Your request has been looked into and we have tried to contact you via telephone to settle this matter, but we were unable to reach you.
We will contact you again to have the conversation with you over the phone.
Regards
Takealotcom
