mJ
michael J

1 reviews | Active since Nov 2016

14 Nov 2016, 15:13

bad quality products again

<p>I don't know if anyone else has been having this issue with takealot but anything PS4 related I am having huge issues with this company.<br /> <br /> <br /> I purchased these wonderful headphones from takealot about a week and a half ago. and they were working fine for the first 3 times of use. I get home last night looking forward to playing and when I switched them on (fully charged ) they are not working all I'm getting is the static sound. the headset is connecting to the PS4 however just static noise. <br /> <br /> I call takealot and they say I need to bring it to the warehouse and this replacement can take up to 7 working days. this is unacceptable and should be a replacement when collecting the device. I have already been back and forth with the warehouse for 2 weeks ago regarding 2x failed ps4 charging docking stations for my controls that were both faulty. I think that even though I'm saving alittle money through takealot it's becoming more of a pain going back and forth with takealot it's not worth that savings.<br /> <br /> <br /> I never used to have issues but lately it's happening 3 out of 5 purchases</p>

0
Replies (1)
takealot.com
takealot.com's reply14 Nov 2016, 17:17
Official

Hello Michael_Jenkins,

We are so sorry to hear that you have had a troublesome experience with your latest orders.

Thank you for accepting our call today and for allowing us to clarify your concerns over the phone.

We will keep you posted on the progress of your return request.

Regards

Takealot.com

Best regards,