DB
Dylan B
1 reviews | Active since Aug 2015
17 Aug 2015, 13:09
bad product on special
i bought a lenovo laptop about 5 months ago. it started giving problems with the HDMI and VGA port. then the mother board crashed. i then had a replacement laptop for a couple of days, and the new one also doesn't work. it was switched on once, on the day i received the item and today it doesnt charge nor switch on. i've returned it to takealot., but now i'm sitting without a laptop and i use it for business. its really frustrating having to go back and forth. how can you guys make things right for me?
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takealot.com's replyOfficial
17 Aug 2015, 13:31Hello DYLAN REECE,
We're sorry to hear about the issues you're experiencing with your laptop and for the inconvenience it's caused you. Seeing that this is the second time you've had to return the laptop it might be a matter that needs to be addressed with the product supplier. Our complaints team will liaise with the buyer to do so and they'll also get in touch with our returns team to make sure this return is processed as quickly as possible.
Our team will be in touch with feedback as soon as they've looked into this with the relevant departments.
Sincerely,
takealot.com
We're sorry to hear about the issues you're experiencing with your laptop and for the inconvenience it's caused you. Seeing that this is the second time you've had to return the laptop it might be a matter that needs to be addressed with the product supplier. Our complaints team will liaise with the buyer to do so and they'll also get in touch with our returns team to make sure this return is processed as quickly as possible.
Our team will be in touch with feedback as soon as they've looked into this with the relevant departments.
Sincerely,
takealot.com
takealot.com's reply17 Aug 2015, 13:31
Official
Hello DYLAN REECE,
We're sorry to hear about the issues you're experiencing with your laptop and for the inconvenience it's caused you. Seeing that this is the second time you've had to return the laptop it might be a matter that needs to be addressed with the product supplier. Our complaints team will liaise with the buyer to do so and they'll also get in touch with our returns team to make sure this return is processed as quickly as possible.
Our team will be in touch with feedback as soon as they've looked into this with the relevant departments.
Sincerely,
takealot.com
We're sorry to hear about the issues you're experiencing with your laptop and for the inconvenience it's caused you. Seeing that this is the second time you've had to return the laptop it might be a matter that needs to be addressed with the product supplier. Our complaints team will liaise with the buyer to do so and they'll also get in touch with our returns team to make sure this return is processed as quickly as possible.
Our team will be in touch with feedback as soon as they've looked into this with the relevant departments.
Sincerely,
takealot.com