Bad management

I used to like Take2, but it seems Takealot has just become too big. There seems to be misunderstandings between departments and bad communication with suppliers. On 17 Jan I ordered an item with a delivery time of 7-9 working days. So delivery should have been 30 Jan. On 1 Feb they canceled the item in my order, but the item was still available to order for the same price. After logging an inquiry (I hate it that you can’t just reply to an email anymore) I got this answer from Brian B: “Please note that the supplier had been out of stock the time. We can create a replacement order for the item using the credit for the canceled one. Note that the item has a shipping time of 7-9 working days, meaning it takes that long to get from the supplier to our warehouse, after which we would the dispatch for delivery.” So on 4 Feb I ordered the item again, but the next day it was canceled again. At least now the item is no longer available to order. I have another order placed on 13 Jan and due 24 Jan that got postponed several times and expected delivery is now 11 Feb. I will not be surprised if some items are canceled after all this time. What upsets me is that it takes so long to determine that the supplier can supply the item.