JB
J B
1 reviews | Active since Jun 2011
13 Dec 2015, 18:21
Bad in Communication
*** & *** was re-scheduled for today (Sunday 13.12.15). One of the orders was suppose to be delivered on Friday and the other one Saturday. Sat had to phoen the delivery company to find out what is happening with my orders and only when I phone I was informed that they'll delivery on Sunday Today I received one order only (reader) and was informed by the driver the other one can be one it is way with another driver. I phoned to ask and was informed by the lady she'll follow uorder and phone me back, am still waiting for the call back
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takealot.com's replyOfficial
14 Dec 2015, 09:56Hello Mer****,
Thank you for taking our complaints team's call to apologise for missing your deliveries as re-scheduled and for not communicating the reasons to you sooner. As discussed we're liaising with the responsible courier to schedule your outstanding delivery for today after 1pm. Maxine from our complaints team will keep you posted on the status of this matter and she'll keep an eye on the delivery to ensure that it is completed today as promised.
Sincerely,
takealot.com
Thank you for taking our complaints team's call to apologise for missing your deliveries as re-scheduled and for not communicating the reasons to you sooner. As discussed we're liaising with the responsible courier to schedule your outstanding delivery for today after 1pm. Maxine from our complaints team will keep you posted on the status of this matter and she'll keep an eye on the delivery to ensure that it is completed today as promised.
Sincerely,
takealot.com
takealot.com's reply14 Dec 2015, 09:56
Official
Hello Mer****,
Thank you for taking our complaints team's call to apologise for missing your deliveries as re-scheduled and for not communicating the reasons to you sooner. As discussed we're liaising with the responsible courier to schedule your outstanding delivery for today after 1pm. Maxine from our complaints team will keep you posted on the status of this matter and she'll keep an eye on the delivery to ensure that it is completed today as promised.
Sincerely,
takealot.com
Thank you for taking our complaints team's call to apologise for missing your deliveries as re-scheduled and for not communicating the reasons to you sooner. As discussed we're liaising with the responsible courier to schedule your outstanding delivery for today after 1pm. Maxine from our complaints team will keep you posted on the status of this matter and she'll keep an eye on the delivery to ensure that it is completed today as promised.
Sincerely,
takealot.com