Bad for Business

I placed a order and received a promise date for 31 May.

The deliver assigned to the order , called and wanted me to meet him somewhere , while I am at work. I pay for door to door delivery, for the reason that my grandmother is at home and she will be able to receive the order at home.

He then wanted my 75 to walk down the road to collect. I am very disappointed in this bad service.

Now my area is being considered as a high risk area after not fulfilling the customer promise date.

After all other orders was delivery , no issues. I had to call customer service to find out what is happening with my orders as there are just no further communication.

Why take my money, and confirm my order is the area is high risk? Surely all high risk areas are flagged on the system?

I now need to wait another week for my order to be delivered. What upsets me the most is that this was a gift for my pregnant cousin.

Who has now given birth , and the gift is late.

Very for service delivery , and customer service the agent Natheema H. was rather very demanding then helpful.