bad driver behavior

Good day Takealot Customer Service Team,

I would like to lodge a formal complaint regarding the conduct of several of your delivery drivers, which I believe requires urgent attention.

It has become a recurring issue that your drivers park directly in front of residential driveways when making deliveries. This behaviour is highly inconsiderate, as it blocks vehicles entering or exiting the property, and suggests a disregard for basic road etiquette.

Additionally, your drivers frequently hoot excessively to get the customer’s attention, despite having the contact number of the person expecting the delivery. On multiple occasions, drivers have arrived as early as 06:50 AM, and then leaned on their hooters for attention. This disrupts the peace and quiet of the neighbourhood and shows no consideration for the residents.

This morning, this happened once again—while I was in an online meeting. The disturbance was extremely embarrassing and unprofessional. My neighbours could also be in meetings or resting at that time, and such behaviour is entirely unacceptable.

When I have addressed these concerns directly with the drivers, I have been met with disrespectful responses. Some drivers have even suggested that I should put a sign on my gate stating “No Hooting” and “No Parking in Driveway.” It is not the responsibility of residents to put up signs to enforce what should be common sense and common courtesy.

I find this behaviour offensive, disrespectful, and completely avoidable if proper training and discipline were in place.

I am requesting that Takealot addresses this matter urgently and ensures that your drivers behave professionally, respectfully, and in accordance with basic community decency. unfortunately Takealot does not have complains email address to address this matter they to perfect to have a complaint email about there drivers