Bad Delivery Services From TakeALot

I had purchased a set of Bluetooth earphones on the 26th of November 2018. Expected delivery was originally the 3rd of December 2018 . On the 30th of November 2018 I received a sms @ 06h52 stating that the package was out for delivery and at 08h09, I receive a sms stating that they did try to deliver but couldn't with a link with more information. I called the call center to find out why. I was told because I have two addresses( home and work)on my profile and this could be the reason for conflict, however we did reschedule for the 3rd of December by 10h00 and had removed my home address from my profile.. Later on I went back on to track my order, they had attempted to deliver to two different addresses in two different areas and came out saying that I was unavailable. These addresses were not listed on my profile. On the 3rd of December, I did not receive my earphones by 10h00. I called the call center and was told that delivery was attempted at 12h47 to now a different address of which was also unknown to me. After numerous phone calls I did not receive any help or solutions and no feedback from Takealot.

I would not be purchasing from this online retailer again. I would like it if Takealot would reimburse me for the delivery charges for my inconvenience