Bad delivery service

I placed a TV order on the 26 Dec and estimated delivery was 31 Dec 2025. While waiting for delivery, on the 29 Dec I received email that my order was cancelled and no reason explained. I Placed another order and delivery was supposed to be 5 January 2025 and they did not deliver. They sent me an email that it was delivered to the wrong facility due to incorrect address. I confirmed that the address is correct and Takealot usually deliver on it without problems. They confirmed that they can locate the address and will deliver on the 8 January. They did not deliver and they not telling me where my order is. Today 3 agents are sending me the same email about wrong facility which is the same email received and confirmed the address. I am so angry and frustrated about this because I told them that I need to organise for someone to be in my house to receive the order.