bT
brendan T
1 reviews | Active since Dec 2015
06 Dec 2015, 15:19
bad delivery service
Takealots courier company - Mr Delivery was pathetic! Promised delivery 3 times with no delivery! Pathetic service!
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Replies (1)takealot.com's replyOfficial
06 Dec 2015, 16:38Hello brendantickle,
It's unacceptable that we've failed to deliver your parcel on several occasions. This is not how we aim to conduct business and certainly not the great service and experience we promise to give our customers. Our complaints team will further investigate this matter with the relevant courier management team and will ensure that the areas which led to these failures are addressed and corrected ASAP. Our complaints team will be in touch with feedback as soon as they've addressed the matter.
Sincerely,
takealot.com
It's unacceptable that we've failed to deliver your parcel on several occasions. This is not how we aim to conduct business and certainly not the great service and experience we promise to give our customers. Our complaints team will further investigate this matter with the relevant courier management team and will ensure that the areas which led to these failures are addressed and corrected ASAP. Our complaints team will be in touch with feedback as soon as they've addressed the matter.
Sincerely,
takealot.com
takealot.com's reply06 Dec 2015, 16:38
Official
Hello brendantickle,
It's unacceptable that we've failed to deliver your parcel on several occasions. This is not how we aim to conduct business and certainly not the great service and experience we promise to give our customers. Our complaints team will further investigate this matter with the relevant courier management team and will ensure that the areas which led to these failures are addressed and corrected ASAP. Our complaints team will be in touch with feedback as soon as they've addressed the matter.
Sincerely,
takealot.com
It's unacceptable that we've failed to deliver your parcel on several occasions. This is not how we aim to conduct business and certainly not the great service and experience we promise to give our customers. Our complaints team will further investigate this matter with the relevant courier management team and will ensure that the areas which led to these failures are addressed and corrected ASAP. Our complaints team will be in touch with feedback as soon as they've addressed the matter.
Sincerely,
takealot.com
