IS
Ian S
1 reviews | Active since Jun 2017
18 Oct 2022, 17:37
Bad Delivery From Takealot
It Seems like Takealot, should be called TakeAlong! I paid for early shipping for two items. They knew that one item was not on the picking list buit they will not inform you. They will hope you dont notice it! Lucky I opened the parcel infront of the delivery guy. And behold the main item was not there, a Garmin Watch. This was supposed to be given as a gift to my wife. Now I paid R70.00 for early delivery for a Screen Protector and not the Main Item. Which will be only delivered two days later??? Not forgetting to mention, my other order, I made on the 10th of October will only be delivered (Lets Hope So) on the 27th of October?? BUT upon placing that order, it said 7 days delay??? But they ****! I think it is time to purchase anything more from Takealot, cause they are becoming like Eskom, full of promises but no delivery....
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Replies (2)IS
Ian S's updateReviewer Update
20 Oct 2022, 20:05Hi Ian, your Takealot order #***## is rescheduled for delivery before 7:00PM today. Track or reschedule https://take.al/r/De0aK5##0d
Which is 20th October. I received this message at 14:15 today.
And after complaining via numerous calls, one cannot feel that because I complained at Hello Peter, that Takealot decided that my parcel is not important. Let him, that is me wait!
I have been tracking this delivery the whole day, calling numerous times today, asking Takealot to please not disappoint me today. I even asked if it is an issue to deliver the parcel that I would rather go and collect it myself, with no reply to my question. What else could I do but wait.
So yes yet again this delay was intentional on Takealots part and there is nothing that Takealot can do, I will not support or buy anything from Takealot again.
Which is 20th October. I received this message at 14:15 today.
And after complaining via numerous calls, one cannot feel that because I complained at Hello Peter, that Takealot decided that my parcel is not important. Let him, that is me wait!
I have been tracking this delivery the whole day, calling numerous times today, asking Takealot to please not disappoint me today. I even asked if it is an issue to deliver the parcel that I would rather go and collect it myself, with no reply to my question. What else could I do but wait.
So yes yet again this delay was intentional on Takealots part and there is nothing that Takealot can do, I will not support or buy anything from Takealot again.
IS
Ian S's update20 Oct 2022, 20:05
Reviewer Update
Hi Ian, your Takealot order #***## is rescheduled for delivery before 7:00PM today. Track or reschedule https://take.al/r/De0aK5##0d
Which is 20th October. I received this message at 14:15 today.
And after complaining via numerous calls, one cannot feel that because I complained at Hello Peter, that Takealot decided that my parcel is not important. Let him, that is me wait!
I have been tracking this delivery the whole day, calling numerous times today, asking Takealot to please not disappoint me today. I even asked if it is an issue to deliver the parcel that I would rather go and collect it myself, with no reply to my question. What else could I do but wait.
So yes yet again this delay was intentional on Takealots part and there is nothing that Takealot can do, I will not support or buy anything from Takealot again.
Which is 20th October. I received this message at 14:15 today.
And after complaining via numerous calls, one cannot feel that because I complained at Hello Peter, that Takealot decided that my parcel is not important. Let him, that is me wait!
I have been tracking this delivery the whole day, calling numerous times today, asking Takealot to please not disappoint me today. I even asked if it is an issue to deliver the parcel that I would rather go and collect it myself, with no reply to my question. What else could I do but wait.
So yes yet again this delay was intentional on Takealots part and there is nothing that Takealot can do, I will not support or buy anything from Takealot again.
IS
Ian S's updateReviewer Update
20 Oct 2022, 21:15There are all the communications received from Takealot today on the 20-10-2022;
Oct 20, 2022, 08:16 GMT+2
Good day Ian
Thank you for contacting Takealot.
W sincerely apologize for the inconvenience caused
Kindly be advised I will be contacting The relevant department with regards to your Takealot order
Once I get a response from them I will revert back to you
Should you have any further questions please do not hesitate to contact us
Kind Regards
XX
Oct 20, 2022, 12:31 GMT+2
Hi Ian ,
Thank you for your call ,
As discussed please allow me to follow up with the suppliers regarding the pineapple Knife and also when the warehouse will be shipping the remainder of the order .
I will also follow up with our order fulfillment team regarding the delay on the Garmin watch and provide you with urgent feedback .
Kind regards
XX
Oct 20, 2022, 18:28 GMT+2
Good day Ian
Thank you for contacting Takealot.com
Kindly allow me some time to contact the delivery team
Once feedback has been received I will provide an update
Have a blessed day
Kind regards
XX
Oct 20, 2022, 18:33 GMT+2
Hi Ian
Thank you for calling.
Please allow me time to reach out to my Delivery team with regard to your order.
I will revert back to you once I receive feedback.
Regards,
XX
Oct 20, 2022, 18:48 GMT+2
Good day
Kindly be advised that I have reached out to the relevant department regarding the delivery of your item
I will revert back to you as soon as they have provided me with a response
Kindly accept my humblest apologies for any inconvenience caused
Kind regards
XX
By this time I knew it was all open promises.
I think I did more than doing their work for them, I called Takealot more than once. There was enough time to get back to me and inform me again that Takealot won't be delivering once again.
This is all out of spite because I complained numerous times, with the Takealot staff and complaining here on an open platform for all to see.
Takealot, you did not just spoil my week for me, you spoilt me giving my wife a gift on time. You did not do it just once on the same order but twice.
Please Takealot go look at my Wishlist on my profile and you will see there was still so much I was going to purchase by you but no more.
Thank-you...
Oct 20, 2022, 08:16 GMT+2
Good day Ian
Thank you for contacting Takealot.
W sincerely apologize for the inconvenience caused
Kindly be advised I will be contacting The relevant department with regards to your Takealot order
Once I get a response from them I will revert back to you
Should you have any further questions please do not hesitate to contact us
Kind Regards
XX
Oct 20, 2022, 12:31 GMT+2
Hi Ian ,
Thank you for your call ,
As discussed please allow me to follow up with the suppliers regarding the pineapple Knife and also when the warehouse will be shipping the remainder of the order .
I will also follow up with our order fulfillment team regarding the delay on the Garmin watch and provide you with urgent feedback .
Kind regards
XX
Oct 20, 2022, 18:28 GMT+2
Good day Ian
Thank you for contacting Takealot.com
Kindly allow me some time to contact the delivery team
Once feedback has been received I will provide an update
Have a blessed day
Kind regards
XX
Oct 20, 2022, 18:33 GMT+2
Hi Ian
Thank you for calling.
Please allow me time to reach out to my Delivery team with regard to your order.
I will revert back to you once I receive feedback.
Regards,
XX
Oct 20, 2022, 18:48 GMT+2
Good day
Kindly be advised that I have reached out to the relevant department regarding the delivery of your item
I will revert back to you as soon as they have provided me with a response
Kindly accept my humblest apologies for any inconvenience caused
Kind regards
XX
By this time I knew it was all open promises.
I think I did more than doing their work for them, I called Takealot more than once. There was enough time to get back to me and inform me again that Takealot won't be delivering once again.
This is all out of spite because I complained numerous times, with the Takealot staff and complaining here on an open platform for all to see.
Takealot, you did not just spoil my week for me, you spoilt me giving my wife a gift on time. You did not do it just once on the same order but twice.
Please Takealot go look at my Wishlist on my profile and you will see there was still so much I was going to purchase by you but no more.
Thank-you...
IS
Ian S's update20 Oct 2022, 21:15
Reviewer Update
There are all the communications received from Takealot today on the 20-10-2022;
Oct 20, 2022, 08:16 GMT+2
Good day Ian
Thank you for contacting Takealot.
W sincerely apologize for the inconvenience caused
Kindly be advised I will be contacting The relevant department with regards to your Takealot order
Once I get a response from them I will revert back to you
Should you have any further questions please do not hesitate to contact us
Kind Regards
XX
Oct 20, 2022, 12:31 GMT+2
Hi Ian ,
Thank you for your call ,
As discussed please allow me to follow up with the suppliers regarding the pineapple Knife and also when the warehouse will be shipping the remainder of the order .
I will also follow up with our order fulfillment team regarding the delay on the Garmin watch and provide you with urgent feedback .
Kind regards
XX
Oct 20, 2022, 18:28 GMT+2
Good day Ian
Thank you for contacting Takealot.com
Kindly allow me some time to contact the delivery team
Once feedback has been received I will provide an update
Have a blessed day
Kind regards
XX
Oct 20, 2022, 18:33 GMT+2
Hi Ian
Thank you for calling.
Please allow me time to reach out to my Delivery team with regard to your order.
I will revert back to you once I receive feedback.
Regards,
XX
Oct 20, 2022, 18:48 GMT+2
Good day
Kindly be advised that I have reached out to the relevant department regarding the delivery of your item
I will revert back to you as soon as they have provided me with a response
Kindly accept my humblest apologies for any inconvenience caused
Kind regards
XX
By this time I knew it was all open promises.
I think I did more than doing their work for them, I called Takealot more than once. There was enough time to get back to me and inform me again that Takealot won't be delivering once again.
This is all out of spite because I complained numerous times, with the Takealot staff and complaining here on an open platform for all to see.
Takealot, you did not just spoil my week for me, you spoilt me giving my wife a gift on time. You did not do it just once on the same order but twice.
Please Takealot go look at my Wishlist on my profile and you will see there was still so much I was going to purchase by you but no more.
Thank-you...
Oct 20, 2022, 08:16 GMT+2
Good day Ian
Thank you for contacting Takealot.
W sincerely apologize for the inconvenience caused
Kindly be advised I will be contacting The relevant department with regards to your Takealot order
Once I get a response from them I will revert back to you
Should you have any further questions please do not hesitate to contact us
Kind Regards
XX
Oct 20, 2022, 12:31 GMT+2
Hi Ian ,
Thank you for your call ,
As discussed please allow me to follow up with the suppliers regarding the pineapple Knife and also when the warehouse will be shipping the remainder of the order .
I will also follow up with our order fulfillment team regarding the delay on the Garmin watch and provide you with urgent feedback .
Kind regards
XX
Oct 20, 2022, 18:28 GMT+2
Good day Ian
Thank you for contacting Takealot.com
Kindly allow me some time to contact the delivery team
Once feedback has been received I will provide an update
Have a blessed day
Kind regards
XX
Oct 20, 2022, 18:33 GMT+2
Hi Ian
Thank you for calling.
Please allow me time to reach out to my Delivery team with regard to your order.
I will revert back to you once I receive feedback.
Regards,
XX
Oct 20, 2022, 18:48 GMT+2
Good day
Kindly be advised that I have reached out to the relevant department regarding the delivery of your item
I will revert back to you as soon as they have provided me with a response
Kindly accept my humblest apologies for any inconvenience caused
Kind regards
XX
By this time I knew it was all open promises.
I think I did more than doing their work for them, I called Takealot more than once. There was enough time to get back to me and inform me again that Takealot won't be delivering once again.
This is all out of spite because I complained numerous times, with the Takealot staff and complaining here on an open platform for all to see.
Takealot, you did not just spoil my week for me, you spoilt me giving my wife a gift on time. You did not do it just once on the same order but twice.
Please Takealot go look at my Wishlist on my profile and you will see there was still so much I was going to purchase by you but no more.
Thank-you...