1 reviews | Active since Jun 2016
Bad Delivery
<p>I was notified by Takealot.com that I will receive my order on Monday 13/06/2016 before 5pm and I will need my ID. Due to this I took a day off from work as it was an expensive order and did not want it to get delayed. I waited all day and no parcel. </p> <p> </p> <p>I called Takealot.com and they said that my item is only being delivered the next day and the message was sent out of error. I lost a day at work and my pay for nothing and all they could say was "sorry".</p> <p> </p> <p>I feel this is unprofessional and a waste of my time. Why even bother about free delivery when they don't actually deliver. Such a waste! </p>
Hello Pats041,
We are terribly sorry that you did not receive your parcel today.
Thank you for taking our complaints teams call and granting us the opportunity to look into this matter for you.
We have escalated your concerns to the relevant parties and have made arrangements for your parcel to be delivered to you this evening.
We will contact you later to confirm that you have received your parcel.
Regards
Takealot.com
Hello Pats041,
We are terribly sorry that you did not receive your parcel today.
Thank you for taking our complaints teams call and granting us the opportunity to look into this matter for you.
We have escalated your concerns to the relevant parties and have made arrangements for your parcel to be delivered to you this evening.
We will contact you later to confirm that you have received your parcel.
Regards
Takealot.com