BAD CUSTOMERCARE IGNORANCE AND REFUSE TO COLLECT REFUND A WRONG ORDER

Takelaot is fast to sell BUT WHEN YOU RECEIVE THE WRONG ITEM they are gone with the wind I have sent several e mails and tried every possible way to contact them, but they IGNORE your e mails and the REFUSE to reply. I DID STEP BY STEP EXACLTY HOW THE CLIENT IS ADVISED TO REQUEST A COLECT AND RETURN AND BE REFUNDED BELIEVE IT OR NOT....they say my delivery address is WRONG!!!...THE ADDRESS THEY HAVE BEEN USING TO DROP OFF ORDERS FOR THE LAST 8 YEARS. Jeepers the extend a company will go to, just NOT to refund you . SHAME ON YOU TAKELALOT