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shimane K

1 reviews | Active since Jul 2013

18 Mar 2015, 15:37

Bad Customer Services!! i Hate this company

I have ordered a book on the 5th of march 2015 and paid on the same date. i not recieved the book and today is the 18th. they only telling me today that the book was not ordered.I have an assignment due on monday and they are telling me that i can only get the book, that's if they have it in stock. this is bad customer service. i will never buy items from them. and i will make sure people ready this. <br> <br> i really really hate this company and i will not be writting my exams because of them.<br> <br> i am really angry!!!!!!<br> <br>

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Replies (1)
takealot.com
takealot.com's reply18 Mar 2015, 16:28
Official
Hello shimane@23,

We're really sorry to hear about this & for how much the situation has upset you. We've instructed our complaints team to look into this to determine where & why things went wrong & also see if we're able to in any way possible get the book to you earlier.

We'll be in touch as soon as they've liaised with all the departments involved.

Sincerely,
takealot.com