Bad Customer Service & Overall Experience

My second bad experience with Takealot. Previous order, I returned an order because the wrong product had been sent to me, I spoke to 2 Call Centre agents to advise that the supplier should call me before delivery. This did not happen, 2 weeks later item was delivered and again was not what I wanted. I ordered an item on 6.06.2022, the driver comes through to deliver in the week and finds that I am not home but does not call me, had he called I would have asked him to leave the item with security. I reschedule my order on the app only to find that the delivery does not happen on the day that I requested. I call Takealot to find out why I have not received my order, the next day my delivery gets moved out to 3 days later when again I will not be home. 2 weeks for an order that would have been delivered to me in 3 days from another supplier. Takealot service is definitely deteriorating.