BAD CUSTOMER SERVICE: GO TO MAKRO/GAME

I purchased a DELL Monitor from Take-a-lot. After a few days I opened the item only to see it was a defect the screen had a black vertical line to the left. Once I researched I found out it was a Manufacturing problem. Requested a return they collected only to let me know that the cannot accept my return and i should contact DELL!! Really!! Dell is the manufacturer here and take a lot is the supplier. This is just bad customer service. It is like purchasing an item from Makro and Makro tells you that you should contact Makro. I will not be purshasing items from take a lot anymore. In the last 2 months I have spend over R5000.00 purchasing items from them, I would rather make time and drive to Makro!!