Bad customer service and rude delivery man.

Good day, I placed a order on Tuesday for a Tv and 2 more items. The expected delivery date was the 14th Oct.

Yesterday I got a sms notifying me about the date being moved to the 4th Oct (Today). The original address was for my work address because the 14th was a weekday. Now that the date changed and I’m not at work. I need the address to changed as well, because I cannot go to my work address obviously.

I spoke to a lady by the name of Nozipho ‭on ***‬ and she advised she will call head office and request a changed of address and will call me back.

She did call me back and advise that it will be fine and they will deliver it to my home on the 4th.

Today is the 4th and a delivery guy calls me with this number (‭+27 (83) ***‬) and tells me his at my work address? Then he tells me he was not notified? The he cuts the call in my ear? So I call him back asking for his name and he tells me he won’t tell me his name even though he has my goods? Then he tells me he got food to pick up so his leaving?

This is the worst service ever and I purchase incentives from my company work R10k every month and that will stop today!!!