ZP
Zainunissa P

1 reviews | Active since Aug 2016

23 Aug 2016, 05:27

Bad Customer Service

<p>I emailed your call centre on thursday in regard to unboxed deal i got a reply from Robin Snell to say they will check with a buyer as normal price is R219 and unboxed is R305 which is incorrect.</p> <p> </p> <p>Till today no feedback and i have been sending followup emails.</p> <p> </p> <p>This is very dissappointing as i wanted to gift this item to my niece.</p> <p> </p> <p>Please escalate and provide feedback.</p>

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Replies (1)
takealot.com
takealot.com's reply23 Aug 2016, 07:29
Official

Hello Zainunissa1,

We are so sorry for the delayed communication regarding your pricing query.

Thank you for accepting our complaints teams call today, we have escalated the matter to our buyers and will keep you posted.

Regards

Takealot.com