Bad cusomer care

Do not trust stock availability. I bought a whole bunch of items on takealot, only to receive an email almost two weeks later saying that one item was no longer in stock. After phoning a couple of times, i was advised by a supervisor that I did not buy the item from takealot, but rather from one of their suppliers. It took some explaining to convince this person that I made the purchase on the takealot app and paid takealot for the items, and that they had the responsibility to keep their suppliers in line. Now I have to wait for a refund, as the res of my order has been shipped already. By the way, i bought a weber braai, which was cancelled by takealot. The rest of the items on my order, was accessories for the weber, which they still wanted to send even though i cant get the weber. Makes no sense.... the customer care is lacking and I doubt that I'll ever spend my hard earned cash on takealot ever again... sad. Still waiting for my refund though