Bad Communication

Bought a Hisense chest freezer from Takealot on Friday 19th. Got a notification from them saying it has been shipped and will be delivered 23rd of December which is today. Been sitting whole day at home waiting for the delivery , nothing. Eventually called and was told by a consultant that it has not arrived at the branch in Cape Town yet and once it scanned in it will be delivered. Immediately my question was , why show on the app it has been shipped when it has not arrived in Cape Town yet, the agent could not give me a answer. Then proceed to tell me that it might be delivered before 7 today which never happened. I waisted a whole day for something that was never going to be delivered. My 1st really bad experience with Takealot. Very disappointed.