Bad business operations

My advise is not to buy takealot, I bought ups on 19 n received a message that delivery is ready at 21, on de 22 I collected n open it, I ordered netogy inside It was blue carbon ups I returned it less than 5min to the pickup point immediately in bankcity where I collected it, after I called to change address for 2nd delivery with correct n they no it will be delivery at pick point. So delivery takes 3 to 6 working days and return takes 3 working days so it can take 12 working days waiting for delivery. Takealot is no no online no