BAD BAD SERVICES AND SUPPORT

I think Takealot is losing it since Amazon entered the South African market. I ordered an item from the online store and they delivered the incorrect item which is approx R 600.00 cheaper. I log a return and the return collected. Two days later I received sms that the replacement item will be delivered a week later, which I was not happy with but accept it at the time because mistakes happens. Exactly a week later I received the replacement item and to my surprise when i opened the box I find the exact item I return as incorrect product. HOW STUPID. I scheduled another return for credit after I spoke to a call center consultant who dropped the phone call. Now I have to wait maybe another 7 days for my full refund is I am lucky. LET SEE I think this will be the last i purchase from Takealot. IF THEY WILL MIND, SLOW DOWN MY REFUND AND TAKE OTHER CUSTOMERS MONEY. because that is what the are doing very well !!!!