RvdW
Ruan van der Westhuizen
1 reviews | Active since Feb 2011
02 Mar 2016, 15:39
BAD BAD BAD
Our company has bought from Takealot on a weekly basis and in the beginning they used to be good but they are failing to keep up with that, my last order received was damaged, the order before that was delivered damaged, when placing my current order and then paying for the item that is on special all went well, until I get an email saying they do not have the item available anymore and that I would get refunded, although I received the refund quickly the disappointment is much greater. Takealot wont see me again.
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takealot.com's replyOfficial
03 Mar 2016, 11:05Hello Rvdw7802,
We are truly sorry that you haven't had a great experience with us and apologise for any inconvenience caused as a result of your most recent order being cancelled.
Your order is only secured once payment has been received and authorised. Unfortunately, as payment via eBucks was only made 5 days after the order was placed, we were unable to fulfill your order as stock had sold out.
A member of our complaints team will be in touch after 5 pm as requested to assist with any further queries you may have,
Regards
Takealot.com
We are truly sorry that you haven't had a great experience with us and apologise for any inconvenience caused as a result of your most recent order being cancelled.
Your order is only secured once payment has been received and authorised. Unfortunately, as payment via eBucks was only made 5 days after the order was placed, we were unable to fulfill your order as stock had sold out.
A member of our complaints team will be in touch after 5 pm as requested to assist with any further queries you may have,
Regards
Takealot.com
takealot.com's reply03 Mar 2016, 11:05
Official
Hello Rvdw7802,
We are truly sorry that you haven't had a great experience with us and apologise for any inconvenience caused as a result of your most recent order being cancelled.
Your order is only secured once payment has been received and authorised. Unfortunately, as payment via eBucks was only made 5 days after the order was placed, we were unable to fulfill your order as stock had sold out.
A member of our complaints team will be in touch after 5 pm as requested to assist with any further queries you may have,
Regards
Takealot.com
We are truly sorry that you haven't had a great experience with us and apologise for any inconvenience caused as a result of your most recent order being cancelled.
Your order is only secured once payment has been received and authorised. Unfortunately, as payment via eBucks was only made 5 days after the order was placed, we were unable to fulfill your order as stock had sold out.
A member of our complaints team will be in touch after 5 pm as requested to assist with any further queries you may have,
Regards
Takealot.com