Bad and Unsatisfied Service and Performance from TAKEALOT>COM

Worst Experience ever.. I have never had this much problems with Takealot before, a few months ago i ordered something and it was Damaged then they replaced it the Next day but now, it is something i have ordered last week, i by accidentally didnt change my address and choose my Business Address instead of my Residential Address, after i ordered i immediately contacted Takealot to find out if they can change my Delivery address to my Residential Address and then they come back and say no they cant as the Items have been processed. As they were lying as the items was not even shipped yet nothing at all.. When i then gave a call on Saturday a Gentleman assisted me and all as he had more Brains than the others, he said they could of changed my Address as it was not shipped but not that it is shipped he cant change it but would be able to Reschedule the date of Delivery. So he changed the Date of Delivery to Monday 02 December 2019 and the delivery would have been before 13:00, i phoned and waited and had to give up my lunch to wait for them and they still did not show up and my workplace... So i phoned again and now apparently they dont have a driver available and they could not let me know anything...

I am so frustrated and Angry that i would like this all to go viral with the bad service we get as Customers from Takealot.com .. IF they just put in more effort to do their job on how it is supposed to be then it would not have been a problem at all..

And all they can say is sorry for the Inconvenience, and that is not good enough at all.. Atleast what they can do is send you a Complimentary Voucher or something to make up for what they had caused, but nah, they DONT CARE AT ALL< Does not matter how many times you Complain..